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Satisfaction Guarantee

FranciePants guarantees you will love your garment. If for any reason you are unsatisfied, contact customerservice@lovefranciepants.com within 30 days of purchase and we will help you select and send a replacement garment, free of charge.

FranciePants are designed to last for years, with careful washing as instructed. If within 90 days of purchase, during the course of normal, gentle use and following proper care instructions, you notice any defects in materials or construction, we will replace any garment with a similar garment.

For all replacement requests we will require proof of purchase, explanation of your concerns, and a photo of the garment. We reserve the right to determine what similar garment we offer as a replacement, based on availability. We reserve the right to discontinue the replacement policy, at our discretion. Depending on where you live, the time it may take for your replacement product to reach you, may vary.

FranciePants does not accept returns, nor offer refunds.